Cisco Systems Inc. (USA) is the world’s leading manufacturer of networking equipment, especially for the Internet, founded in 1984 in the United States. From its early days, Cisco has been a pioneer in developing networking technology based on the Internet Protocol (IP).
ITC began its partnership with Cisco in 1999 and is currently recognized as a Gold Partner and System Integrator (SI) of Cisco Systems.
On March 30, 2016, ITC JSC was officially recognized as a Gold Partner of Cisco Systems—the highest partnership level in Cisco’s global partner program—after successfully passing the company’s rigorous evaluation process. This Gold Partner certification positioned ITC among the world’s leading network integration companies.
To achieve Gold Partner status, ITC JSC had to meet and maintain a series of strict global requirements set by Cisco, including:
– A team of professionals who are highly certified at Cisco
– High customer satisfaction ratings (measured through Cisco’s automated survey system)
– A call Center with a service management monitoring system
– A state-of-the-art Lab for testing and ensuring service quality from consulting, design, implementation, installation, to post-sales support
– To ensure objectivity, Cisco conducts annual audits of its Gold Partners through independent evaluation firms.
With this prestigious certification, ITC is confident in delivering top-tier services, ensuring the highest customer satisfaction through the expertise of industry-leading professionals in installation, support, and maintenance.
